Alta Banka Depositors Will Be Paid From 13 November via Poštanska

Serbia's Deposit Insurance Agency announced on Friday, 6 November, that payouts of insured deposits at Alta Banka, now in bankruptcy, will start on 13 November through Banka Poštanska štedionica. The National Bank of Serbia (NBS) withdrew Alta's licence on 30 October and the Commercial Court in Belgrade opened bankruptcy proceedings on 3 November.

Who is covered by deposit insurance

Individuals, entrepreneurs and micro, small and medium-sized legal entities are covered up to 50,000 euros per depositor. Deposits above that limit, and those of larger companies and public enterprises, are not insured and will depend on what the bankruptcy estate recovers.

Separate scheme for small investors

The agency also called on Alta's small investors, who held securities or other investment assets with the bank, to file claims under the investor protection scheme by 3 May 2027. Protected claims are covered up to 20,000 euros and paid in dinars at the NBS middle exchange rate on the day bankruptcy was opened. Claims can be sent by post or delivered in person to the agency's office at Masarikova 5 in Belgrade.

NBS: the paying bank is solvent

Late on Friday the NBS said Poštanska štedionica, which is majority state-owned, is solvent, profitable and meeting all its obligations, and that pensions and other budget payments made through it will continue on schedule. The central bank said the bank's capital adequacy is above regulatory minimums and that liquid assets make up a significant share of its balance sheet, without publishing figures. It said it supervises the bank daily.

The statement follows days of public claims about Poštanska's liquidity, which the bank has denied, and a call by the Student List for citizens to rely on verified information.

What it means for depositors

Insured Alta clients should be able to collect their money from next Friday. For uninsured depositors and companies with frozen accounts, recovery will take far longer and depends on the bankruptcy process.